Avaya Aura Session and System Support

• This course is part of the following programs or tracks:
• Avaya Certified Support Specialist (ACSS) - Avaya Aura Session Manager and System Manager

Day One

• System Manager Overview

• User Administration Functions: Users, Roles, and Groups

• System Manager User Authentication and Modifications

• Lab Exercise #1: User Administration Functions: Users, Roles, and Modify and Delete Users

• Product Administration

• View Alarms

• Lab Exercise #2: View and Export Alarm Events

• System Manager Log Viewer

• Lab Exercise #3: System Manager Log View

• System Manager as a License Manager

• Lab Exercise #4: System Manager as a License Manager

• Importing Data in Bulk

• Lab Exercise #5: Importing Data in Bulk

• Exporting Data in Bulk

• Lab Exercise #6: Exporting Data in Bulk

• Performing a Backup

• Lab Exercise #7: Performing a Backup

Day Two

• Avaya Aura Session Manager Overview

• System and Session Manager New Features

• Evolution of the IMS Network

• Avaya Aura Network Architecture

• Session Manager Maintenance and Troubleshooting

• Building the Avaya Aura SIP Network

• The SIP Domain

• Location

• Session Manager SIP Entity

• Session Manager Instance

• SIP Registration

• Creating a SIP User

• Registering the SIP User

• Setting Up a Registration SIP Trace

• SIP Registry Routing

• Exercises 8-13: Creating a SIP User, Registering a SIP User, Setting Up and Viewing a Registration SIP Trace, and SIP Registry Routing

Day Three

• SIP Routing Design Overview

• Routing ComponentsSIP Domain

• Network Locations

• SIP Entities

• Exercise 14: SIP Entities

• Entity Links

• Exercise 15: Entity Links

• Routing Policies

• Exercise 16: Routing Policies

• Dial Patterns & Regular Expressions

• Exercise 17: Dial Patterns

• H. 323 and SIP Routing Scenarios

• Exercise 18: H.323 and SIP Routing Scenarios

• Session Manager Adaptations

• Creating Adaptation

• Adaptation Scenarios

• Exercise 19: Session Manager Adaptations

• Call Routing Test

• Exercise 20: Call Routing Test

• Local Host Name Resolution

• Exercise 21: Local Host Name Resolution

Day Four

• Administering Communication Manager as a Sequenced Application

• Configuring Communication Manager as a Managed Element

• Exercise 22: Configuring Communication Manager as a Managed Element

• Configuring Communication Manager as an Application and Application Sequence

• Exercise 23: Configuring Communication Manager as an Application and Application Sequence

• Associating Communication Manager Stations to SIP Users

• Exercise 24: Associating Communication Manager Stations to SIP Users

• Personal Profile Manager (PPM)

• Implementing a 3rd Party Feature Server

• Multiple Applications in a Sequence

• Media Filtered Application Sequencing

• Administering Features to Non-SIP Users

• Exercise 25: Administering Features to Non-SIP Users

Day Five

• Call Admission Control Components (CAC) for Session Manager

• Managing Bandwidth for a Location

• Session Manager Call Admission Control and Shared Bandwidth Control Responsibility

• Enhanced Call Admission Control Features

• Modifying Hostnames

• Exercise 26: Modifying Hostnames

• SM100 Connection Status

• Exercise 27: SM100 Connection Status

• SM Dashboard

• SIP Entity Monitoring

• Session Manager Trace Tools

• Session Manager Shutdown and Reboot

• Session Manager Alarms

• Troubleshooting Common Issues

• Exercise 28: Troubleshooting Common Issues