Business Process Modeling for SOA Training

This course is designed for business analysts, managers and architects, who need to model, and analyze business process.

• Describe the purpose and benefits of Business Process Modeling.
• Understand the role of process modeling in SOA.
• Discuss the essential business process modeling steps and ingredients that are necessary for success.
• Describe the importance of setting process boundaries and how that can make your modeling more productive.
• Use appropriate modeling techniques to represent existing processes.
• Recognize common patterns when modeling processes.
• Evaluate the effectiveness of the processes.
• Model new, improved processes.
• Define ways to measure the success of business processes.
• Discuss the importance of communicating process models.

No technical prerequisites are required for this course.

A basic understanding of SOA is recommended. Although, the course will provide you with that information.

Duration Two Days.

Outline of Business Process Modeling for SOA Training 1. SOA Concepts

• Objectives
• Anatomy of an Enterprise
• IT Nightmare
• Understanding by Analogy
• Service Oriented Architecture
• Componentization and Reuse
• Benefits of Service Orientation
• Defining SOA
• Aligning the Enterprise
• What s a Service?
• Service Actors
• Service Layering
• Is SOA a Flash in the Pan?
• Service Orienting the Enterprise
• Service Oriented Thinking
• Summary

2. SOA Case Study

• What is a Case Study?
• Case Study Background
• Additional Background
• The Problem Statement
• Status Quo Issues
• Status Quo Issues (continued)
• Opportunities
• How Can SOA Help?
• Example Solution Snippet

3. Introduction to Process Modeling

• What Is A Business Process?
• Business Process Management
• Business Process Modeling
• Process Modeling Advantages
• Process Components 1/2
• Process Components 2/2
• SOA and Business Process
• Process Modeling and SOA
• From Ad-hoc to Formalization
• Process-centric Organizations
• The Value of Process-Centricity
• Process Maturity
• CMMI Levels 0-2
• CMMI Levels 3-5
• Key Tasks in Process Modeling
• Roles and Responsibilities 1/2
• Roles and Responsibilities 2/2
• Process Modeling Standards

4. Mapping a Process Using BPMN

• What is BPMN?
• What does BPMN include?
• The Eye of the Beholder
• BPMN and BPEL
• Basic Structure of a Process
• Using Subprocess
• The Start Event
• Normal End Events
• Abnormal End Events
• Intermediate Events
• Process State Management 1/2
• Process State Management 2/2
• Gateways
• Exclusive Condition
• Exclusive Condition Examples
• Inclusive Condition
• Parallel Execution
• Event Choice
• Merging Branches
• Merging Examples
• Looping with BMPN
• Looping Options
• More Examples
• Modeling Roles & Responsibilities
• Using Swim Lanes
• Modeling B2B Interaction
• Trading Partner Design Pattern
• Modeling B2B Interactions
• B2B Interaction Example
• Black Box White Box Modeling

5. The Preparation Phase

• Understand the Organization
• Organization Model
• Key Business Processes
• Preparing for a Project
• Step 1: Identify the Stakeholders
• Getting Stakeholder Buy-in
• Step 2: Identify the Processes to Model
• Process Identification Guidelines
• Step 3: Identify the Needs and Motivations Behind the Project
• Project Motivations
• Define Project Goals
• Modeling with Goals
• Step 4: Define Process Scope
• Define the Scope of Visibility
• Step 5: Create a Project Plan

6. Modeling the As-is Process

• Introduction
• Conduct Discovery Workshops
• Interview Questions
• How Much Detail?
• Gather the Process Metrics
• What Metrics to Gather? 1/2
• What Metrics to Gather? 2/2
• Business Process Use Cases
• Return Handling Use Case
• Information Modeling
• Business Items
• Identify Quick Wins
• Deliverable Check List
• Risks of this Phase 1/2
• Risks of this Phase 2/2
• Where to Go From Here?

7. Modeling the Optimized Processes

• Process Optimization Basics
• Process Optimization Steps
• Role of Modeling in Optimization
• Common Optimization Goals
• Common Solutions
• Model the New Processes
• Simulation
• Process Token
• Modeling Resource Constraints
• Open and Close Ended Analysis
• Preparing for Simulation
• Running Simulation
• Analyze Simulation Results
• Communicate with BPM Managers
• Deliverables of this Phase
• Risks of this Phase

8. Process Automation Using BPEL

• Basics
• Stages of SOAD
• Business Process Diagram
• Why Automate a Process?
• Automation Risks
• Process Automation Challenges
• More Challenges
• BPEL
• Variables
• Partnership
• Example: A Buy-Sell Partnership
• Modeling Partnership in BPEL
• Simple Activities
• Invoke Activity
• Structured Activities
• Process Development Phases
• Phase II Process Definition
• Phase III Process Compilation
• Phase IV Process Deployment
• Phase V Process Execution
• Additional Process Design Considerations

9. Managing and Measuring a Process

• Managing a Process
• The Manager's Role
• Planning for the Process
• Control the Process
• Process Measures
• Organizational Hierarchy Measures
• Process Hierarchy Measures
• Balanced Scorecard
• KPI Design
• Modeling KPI
• More KPI Types
• Alerts

10. Advanced Process Modeling

• Asynchronous SOA
• SOA Callbacks ...
• Callback Example
• Additional Uses of Callbacks
• Non-Blocking Calls in SOA
• Parallel Activity
• One-Way Non-Blocking Calls
• Assured Delivery
• BPEL Events Handling
• Event Handler Details 1/2
• Event Handler Details 2/2
• Error Handling in a Service
• Designing Faults
• Error Handling in a Process
• Fault Handler
• Fault Handler Example
• Raising Faults in a Process
• Compensation
• Example Compensation
• Compensation Handler
• Compensation Guidelines