All Brands   >   IBM   >   IBM Cloud Management and Platform   >   IBM Control Desk 7.6 Service Request Management Fundamentals TP362G

CMDBID: 41339 | Course Code: TP362G | Duration: 3 Days
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This course introduces you to the fundamental concepts of managing a Service Desk using IBM Control Desk. Through instructor-led discussion, demonstrations and hands-on labs, you learn how to create and resolve service requests, incidents and problems. You also learn to manage a service catalog, obtain user feedback through surveys, and generate reports.

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Location
Start Date
Price
Singapore, Singapore
2nd Nov 2020
$2700
Dubai, United Arab Emirates
2nd Nov 2020
$2700
LVC, Singapore
2nd Nov 2020
$2700
LVC, United Arab Emirates
2nd Nov 2020
$2700
Riyadh, Saudi Arabia
3rd Nov 2020
$2700
Istanbul, Turkey
3rd Nov 2020
$2700
Cairo, Egypt
3rd Nov 2020
$2700
Tel Aviv, Israel
3rd Nov 2020
$2700
LVC, Turkey
3rd Nov 2020
$2700
LVC, Egypt
3rd Nov 2020
$2700
LVC, Australia
16th Nov 2020
$3750
LVC, Australia
16th Nov 2020
$3750
LVC, Australia
16th Nov 2020
$3750
LVC, Australia
16th Nov 2020
$3750
LVC, New Zealand
16th Nov 2020
$3750
LVC, New Zealand
16th Nov 2020
$3750
Live Virtual Class, United States
25th Nov 2020
$2700
LVC, Australia
27th Nov 2020
$3750
Melbourne, Australia
30th Nov 2020
$3750
Muscat, Oman
30th Nov 2020
$2700
LVC, Pakistan
30th Nov 2020
$2700
Casablanca, Morocco
30th Nov 2020
$2700
Doha, State of Qatar
30th Nov 2020
$2700
LVC, United States
30th Nov 2020
$2700
LVC, United States
30th Nov 2020
$2700

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes