course overview
Overview
This virtual instructor led course is designed for individuals responsible for installing and configuring the Avaya Aura Call Center Elite system.
Delivered in a virtual classroom setting with remote access to a lab environment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises.
This virtual instructor led training gives learners the opportunity to explore the Avaya Aura Call Center Elite features and components. Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to installing and configuring Avaya Aura Call Center Elite. Students have the opportunity to follow and review the training materials at their own pace.
The Implementing Avaya Aura Call Center Elite is designed to attend with your own equipment such as development PC or Mac.
Audience
This course is recommended for students preparing for the ACIS-7495 and ACSS-7860 credentials
Skills Gained
Key objectives for this offer include the ability to:
Prerequisites
Recommended knowledge:
Avaya Learning System Requirements
Outline
Not available. Please contact.
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.
All $ prices are in USD unless it’s a NZ or AU date
SPVC = Self Paced Virtual Class
LVC = Live Virtual Class
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.
